How to Increase Flexibility for Frontline Workers

Why Is Frontline Flexibility Important?

Frontline workers face challenging schedules and responsibilities that may interfere with their personal lives. Like most people, they have commitments outside of work, and having flexibility is crucial in managing these demands effectively while still fulfilling their work obligations.

Employees have a higher degree of well-being when they have options. Studies show a negative correlation between job autonomy and occupational stress. Frontline worker retention increases when companies give importance to their staff’s welfare. The reduced mental demands that come with flexibility significantly impact an employee’s disposition and productivity.

More research shows that those who can take time off or change their schedule have a higher level of satisfaction with their work arrangement. In this case, a heavier workload doesn't always mean more stress for employees because they can take a break to deal with urgent non-work tasks. Taking care of private matters can help employees reduce work-related anxiety.

Read More: How to Support Your Employees' Mental Health

Examples of Flexible Arrangements

Many companies have improved their shift management practices and provided more flexible scheduling options to meet the needs of their frontline workers. Companies can choose from various scheduling types to best suit their employees.

Fixed Schedule

Some workers require a consistent and predictable schedule to effectively plan their lives outside of work. Advance notice of shifts can help them manage their personal schedules efficiently.

Gliding Schedule

There’s also an arrangement that enables employees to start working at different times each day, provided they complete the required number of hours. This gliding schedule can be particularly beneficial for workers who have other obligations outside of work, such as caring for children or attending appointments.

Flextime

Some workers may benefit from schedules permitting them to take a few hours off to attend to personal matters. This flexibility also enables workers to manage their personal and work-related responsibilities efficiently.

Encourage Use of or Increase PTO

In addition to flexible scheduling, companies can increase frontline worker retention by leveraging the number of days given for paid time off (PTO). Employees can utilize readily granted PTO to rest, relax, and recharge. This time off can help alleviate stress and prevent burnout, improving employee morale and job satisfaction.

When employers support and value their employees, employees are more likely to stay with the company, reducing turnover rates and associated costs.

Read More: 5 Ways to Increase Employee Retention

Achieve Frontline Flexibility with Nexus HR

Frontline work is often difficult and stressful, leading to high employee turnover. To combat this, you must place a premium on retention strategies. One way to do this is through increased frontline flexibility and scheduling arrangements.

Providing frontline workers with more options for how and when they perform their jobs is one way to foster a positive work environment where employees can thrive. Determine the unique requirements of your frontline employees by collaborating with your HR department. Nexus HR, a leading provider of human resource solutions, can help.

With a wide range of resources, Nexus HR can aid you in assessing your frontline workers’ needs, developing effective flexibility policies, and providing ongoing support so you can prioritize your employees' well-being while ensuring your business's success.